Printing has become a part and parcel of everyday life, whether it be professional or personal. No matter how strong the online domain becomes, paperwork will still have its footing. This is why the availability of a quality printer is a necessity. Epson has made a name for itself for creating top-tier printing machines. Apart from world-class printers that face next-to-nil crashes, Epson also provides unmatched customer service. Although, like all machines, there are certain anomalies that might plague these otherwise flawless devices. One such example is the Epson printer offline error.
In this blog, we will provide you the answers to all your questions which make you think as to why does my Epson printer is offline. Understanding the issue would help you solve your problems quickly.
Here are the Reasons Behind Your Epson Printer Offline Error Along with Fixes:
“Use Printer Offline” Feature is Enabled
There is a chance that the option “Use Printer Offline” is marked. This is a feature that is useful in some cases, but alas forgetting that it is enabled might lead to the occurrence of the offline error of the printer. Thought, the good news is that the error can be resolved easily.
To resolve this, you need to click on the Start Button, then go to or search for the Control Panel. Once you click on it, look for the option that reads Devices and Printers, then right-clicks on the printer plagued by the Epson printer offline issue, and uncheck the “Use Printer Offline” option.
The Printer Drivers aren’t Updated
The drivers play a key role in the functioning of the printer. They need to be functioning soundly for the printer to operate. It does happen that we forget to update the drivers of the printer. If the printer drivers are outdated, then the Epson printer offline error might pop up. To resolve this issue you need to go to the Control Panel and uninstall the printer drivers. Once done, restart the system and then download and install it from the official website.
When you face the printer offline error, cross-check all the connections of your printer and your system. If it is a wired connection, check for any faulty wires and ports. Also, check whether there is a power supply in the plug point from which the printer is connected. If you use a printer with wireless connectivity, then restart and re-establish the connection.
Restart Your Printer, and System
This is the safest way by which you resolve the majority of the errors of the printer, or printer connectivity. However, please avoid force restart as it may corrupt the files or hinder a job. Safely restart the system and your printer, and wait till it resumes full functioning.
When you’re using a printer for a long time, jams could start to occur in the functional region of the printer. Reasons for it can be the existence of blocked papers, or bits of paper. There is no way to nullify its occurrence, but thankfully the solution to this is pretty straightforward. All you have to do is open the printer and clean it or get it serviced to play a safe game. Once the jamming papers are out, the issue would be resolved.
Pending Windows Updates
A pending Windows update might come in the way of a lot of daily functions of your system, this includes the printer offline error. The pending update prevents the smooth execution of commands of the printer driver software, so we will recommend that if you have any pending updates, please finish it and restart the system to ensure smooth functioning.
This error might start to occur if the spooler service is being stopped. To resolve it, click on the Start button and then go running, it can be searched conveniently by clicking on the magnifying glass button. When the Run dialog box launches, type “services.msc” and then click on OK.
In the next window, go to the Print Spooler option and check whether the status is shown as Running or Stopped. If it is displayed as Stopped, then right-click on it and click on the “Start” option to resume the service.
The printer queue is the list of pending printer jobs which never saw the light of the day. This might be a reason why your current job is failing. To resolve this, open the Run and Type services.msc as mentioned above, open the spooler and right-click on it, click on Properties, then Stop, and then OK. Now open the File Explorer then type “%windir%\System32\spool\PRINTERS”. Now select all the files present in the Printer folder and delete them. Once done, go back to the Spooler and click on Start, and then OK.
The printer offline issue occurs majorly because of external conditions is not an error to panic about. So if you’re facing the Epson printer offline error, then take a moment to go through the current blog, it is in all likelihood going to resolve the issue that you’re facing.